Monday, January 17, 2011


Optus is seriously pissing me off!

I practically spent half of today hassling them on the phone, yet still achieved no real outcome of what I was after.

They just kept transferring me from one department to another, and everyone I spoke to either gave me a totally and absurdly different answer, or told me that it's not their department and transferred my call.

In more than 10 years that I've been with Optus, I've never had so much problem with them as the past few days.

Kinda reminded me of the type of customer service you would expect in Malaysia.

No offence, but I wonder if that has anything to do with the fact that Optus is owned by Singtel. I'm just saying. :|

I ended up having to file a complaint for the unresolved matter.

Someone is supposed to call me back within 5 working days with a solution, or at least an answer.

Oh well. We'll see. I'm not exactly holding my breath though.

Can't anyone do their jobs properly anymore? Seriously!

These days, every corner you turn and every single thing you need done, someone is bound to make a mistake and screw something up. What's up with that?

I used to think that it's only bad and happens a lot in South East Asia where no one really takes their jobs seriously, but I'm starting to think that Australia is just as bad.


On a lighter note, Australian Open starts today!

I have to admit that I'm much less enthusiastic about the tennis this year because work is wearing me down, but mainly because my heartthrob, Tommy Haas, is not playing.

Nonetheless, we got tickets to go watch the night match with Wen and KT this Friday.

Despite Haas' absence, I'm actually really looking forward to it since this is going to be the first time Bee and I go to Oz Open together!

It's only Monday, but I can't wait for the weekend already.

Hurry up already, Friday!